Awareness and Guidance

To prevent heat strokes, remember to:

1) Regularly consume an adequate amount of fluids, such as water and juices.
2) Avoid prolonged exposure to sunlight.
3) Use an umbrella and sunglasses.
4) Take breaks and avoid excessive physical strain.
5) Wear loose, light-colored clothing and avoid heavy clothing.

Health guidelines during your arrival :

1) Pay attention to general health in all facilities.
2) Use tissues when sneezing or coughing, especially in public transportation.
3) Maintain personal hygiene, shower regularly, and consistently wash your hands with soap and sanitizers.
4) Cover your mouth when coughing or sneezing with your upper arm, not your hand.
5) Dispose of waste and food leftovers in designated containers.
6) Make sure to wear clean clothes and change them regularly to prevent health issues.
7) Clean your mouth and teeth regularly.

Prohibited items in the Holy Mosque of Mecca.. Avoid the following:

1) Bringing food and drinks (except for coffee, dates, and water).
2) Carrying sharp objects.
3) Carrying flammable liquids.
4) Bringing large bags and luggage.
5) Bringing baby strollers.

Gates of the Holy Mosque of Mecca:

There are many gates leading into the Grand Mosque, each with its own number, and above these gates are illuminated guide boards displaying entry or exit information for those approaching from a distance. The five main gates of the Grand Mosque are:
1) King Abdul Aziz Gate, number (1) in the western courtyard.
2) Al-Safa Gate, number (11) on the side of the Sa'i area.
3) Al-Fath Gate, number (45) in the northern courtyard.
4) Al-Umrah Gate, number (62) in the northern courtyard.
5) King Fahd Gate, number (79) in the western courtyard.

Entry with Strollers:

You are allowed to bring your own stroller to the Holy Mosque of Mecca and use it inside, provided you enter through the designated stroller entry points.

Skin Rashes.. Remember to:

1) Pay attention to personal hygiene. Ventilate the folds of your body, such as the thighs and armpits.
2) Apply special ointments to your body before walking.
3) Use medicinal ointments if you get a rash, and wash the area well before applying the medication. Ensure your clothes are clean and change them regularly.
4) Diabetics are more prone to rashes due to crowding, excessive sweating, and blood sugar level disturbances.

Children in the Holy Mosque:

You can bring your children of all ages to perform prayers in the Holy Mosque of Mecca. If you wish for them to perform Umrah, you must obtain an Umrah permit for those over 5 years old from the Nusuk app. Ensure your child has an identification card or bracelet with their name and phone number, always hold their hand, and never let them wander off to avoid losing them in the crowd. Teach your child not to disturb other worshippers. The Holy Mosque also has a dedicated center for lost children, known as the "Lost Children Care Center," which receives lost children within the Grand Mosque. It is supervised by the Holy Mosque Security Force and ensures the safe return of lost children to their families.

Care for the Lost:

There are numerous guidance and counseling centers around the courtyards of the Holy Mosque of Mecca, dedicated entirely to serving and assisting lost pilgrims. These centers operate under the supervision of the Ministry of Hajj and Umrah.